Alerts: Town Hall now has "Extended Summer Hours" through Labor Day. Town Hall will be open on Monday-Thursday until 6:00 P.M. and Friday, 8:00 A.M. to 5:00 P.M., to better serve our citizens. 

Privacy policy

Purpose

The Town of Altavista recognizes the importance of protecting the privacy of the users of this web site. The Town of Altavista’s web site (www.AltavistaVA.gov) is a fundamental communication tool for providing critical and informative Town information and interactive services to its citizens and the world. The goal of the Town of Altavista Web site is to encourage user participation in Town government, to enable electronic service delivery to the public, and to help create a better Altavista.

Personal/Confi­­dential Information

The Town of Altavista does not use its Web site to collect personal information for any purpose other than to respond to a user's request or input, and online payments and transactions are referred to third party “Official Payments”. The Town does NOT use any web solicitation for information or payments, if you see any suspicious solicitations, please contact the Town Office of Finance or Town Hall at (434)-369-5001

Except as provided below, the Town of Altavista does not create individual profiles with the information provided by users of this site, nor does it give such personal information to third parties or private organizations. The Town does not track information about individuals and their visits. The information does not identify you personally. Web usage summary statistics are gathered for site management, and other purposes such as assessing what information is of most and least interest, determining technical design specifications, and identifying system performance issues. We automatically collect and store the following information about your visit:

The Internet domain (for example, "xcompany.com" if you use a private Internet access account, or "yourschool.edu" if you connect from a university's domain) and IP address from which you access the Town's Web site;

The type of browser and operating system used to access the Town's Web site; The date and time and duration of the visit; The pages visited; If you link to the Town's Web site from another Web site, the address of that Web site.

The Town of Altavista does not collect information for commercial marketing from its Web site. The Town of Altavista will not send you unsolicited email regarding any commercial offers or advertisements at any time.

If a user chooses to provide the Town of Altavista with personal identifying information, such as sending an e-mail to a Town of Altavista employee or by filling out and submitting an online application/submission form (that may require submission of personal identifying information) located on the Town of Altavista's Web site, the Town of Altavista may use that information to respond to the user's message, to assist in obtaining information the user may have requested, or use the information in the manner contemplated by the online submission form. The Town of Altavista treats e-mails and submitted online forms the same way it treats letters to a Councilmember or a Town department. As further stated below, an online application/submission form containing personal identifying information will not be disclosed except as permitted by law.

Cookies & Other Browser Technology

Cookies or other technology may transfer information from the Town of Altavista's Web site to your hard disk for record-keeping purposes. Cookies or similar technology can make the Internet more useful by storing information about your preferences on a particular site. The use of cookies or similar technology is an industry standard, and many major Web sites use them to provide useful features for their users. Cookies in and of themselves do not personally identify users, although they do identify a user's computer. Most browsers are initially set up to accept cookies. If you'd prefer, you can set yours to refuse cookies. However, you may not be able to take full advantage of the Town of Altavista's Web site if you do so.

Notwithstanding the above provisions of this section, information submitted to the Town of Altavista's Web site may be subject to disclosure to another party pursuant to various provisions of Virginia law. The Town of Altavista only shares such information with another government agency if the user's inquiry relates to that agency, to protect the interests of others, to protect and defend the rights or property of the Town of Altavista or as otherwise provided by law.

Minor's Privacy Policy

Any information collected by any Town of Altavista website from children 13 and under are subject to the same guidelines of the Town’s general privacy policy. In addition, for any information collected by or for any child under 13, the following guidelines will be followed:

Information that could be collected from or for a minor includes, but not necessarily limited to: name, address, telephone number, e-mail address, school, hobbies and any question or comment submitted.

Parental Consent. [Parent includes legal guardian.]

Parental consent will be obtained before collecting, using or disclosing personal information about a child.

In the event that the Town changes its practices of collecting, using or disclosing any information in a substantive way, new parental consent will be obtained. An example of a change may include, what material is collected, how the information may be used, or third party access to that information.

Upon verification of a child’s parent’s identity, the requesting parent will be able to review the personal information collected from their child.

A parent will be allowed to revoke their consent and the Town will delete information collected from or for their children on request. When consent is revoked, the website will stop collecting, using or disclosing information from or for that child. Revocation may end a child's participation in an activity if the information collected was necessary for participation on the website.

Additional information can be obtained at the FTC's Consumer Response Center and the Kidz Privacy websites.

Security

Unless a particular web page on the Town of Altavista's Web site indicates that encryption technology is being used, the user should not assume that information uploaded through that web page to the Town of Altavista's Web server will be treated as confidential. If a user submits information to the Town of Altavista's server through a web page containing visible indicators of active encryption technology, the Town of Altavista will take all reasonable precautions to safeguard the confidentiality of such information, but shall nevertheless not be held liable for any injury caused by the disclosure of that information, whether caused by security breach, accident, inadvertence, or any other act resulting in disclosure.